Get answers to your most commonly asked questions with our comprehensive FAQ page! From payment and shipping information to product details and return policies, our FAQ has everything you need to know to make informed decisions and have a smooth shopping experience. Browse through our frequently asked questions or search for specific topics to find the answers you need. Still have questions? Contact our customer service team for personalized assistance.”
We offer a wide range of body and hair care products made from natural, organic ingredients. Our product lines include beard oils, growth serums, body soaps, hair conditioners, and more, all designed to promote healthy skin and hair.
Yes! All our products are made with high-quality organic ingredients and are cruelty-free. We are committed to creating sustainable products that are gentle on both your body and the environment.
Absolutely. We understand that many of our customers have sensitive skin, so we offer specially formulated products that are free from harsh chemicals, artificial fragrances, and allergens.
We recommend starting with our Wash Day Bundle. A shampoo to cleanse the hair, a deep conditioner to condition the hair, a leave in to moisturize and an oil to seal in the moisture.
Do not store them in the shower as heat and steam can cause products to go rancid quicker. It is best to store your products in a cool dry place and away from moisture.
Yes. Our products are made with natural ingredients so are safe for use on children. As some of our products contain pure essentials, we do not recommend using on children aged 0 – 2. We suggest performing a patch test to ensure your child is not allergic to any of the ingredients we use.
It should be applied to the hair after washing and deep conditioning. The leave in conditioner is not meant to be rinsed out.
It can also be used as a light, everyday hair moisturizer.
Sealing in moisture simply means applying an oil to your hair after using a moisturizer. This helps keep your hair moisturized longer. You can seal in moisture with our Growth Serum, Nourishing Hair Oil or Hair Butter.
Absolutely! Our products are especially formulated for African hair. For relaxed hair, our Protein Deep Conditioner is highly recommended.
We recommend our Deep treatment Mask. It is formulated with hydrolysed Baobab protein which is one of the most powerful hair repair complexes amongst all of the vegetable proteins.
Your hair will feel noticeably softer, hydrated and easier to manage from the first use. With consistent use, you’ll notice less breakage, increased hair strength, hydration and healthy hair growth.
depending on individual factors, but most customers notice an improvement in beard thickness and growth within 4-6 weeks of consistent use.
Yes! Our hair care products are formulated to be suitable for all hair types, including curly, wavy, straight, and coily hair. They are designed to nourish, strengthen, and enhance the natural beauty of your hair.
Our African black soap contains a blend of natural ingredients such as shea butter, cocoa pod ash, coconut oil, and palm oil. These ingredients work together to cleanse, moisturize, and treat a variety of skin conditions.
Yes, we offer international shipping! Please refer to our shipping policy page for more details on rates and delivery times for your location.
completely satisfied with your purchase, you can return or exchange it within few days of delivery. Please see our return policy for more information.
You can reach our customer service team via WhatsApp +233 24 429 3294, email at info@aromasnaturals.com or by filling out the contact form on our website. We’re happy to assist with any questions or concerns you may have!